The way of business management has been undergone changes and impacted in all business areas. Many tools have been developed in order to enable enterprises to better use of physical, personal and
financial resources, in order to reflect better results . In the health area, similar needs took place, which led to the same searching for management tools, so that to become the most competitive
health organizations for the current market needs. One tool that can be applied to health management is the Balanced Scorecard (BSC) . It allows the elaboration of the goals, indicate the best
strategy to acquire pointing actions and appropriate behaviors to facilitate the implementation of the strategies. Thus, using BSC features could help Plantar Fasciitis treatment management . The
BSC application allows to head strategic actions and seeking to avoid the expenditure of resources. The aim of this study is to build a BSC model as management tool for plantar fasciitis
rehabilitation, in the strategic management environment .
Subjects between 18-50 years old, female, with PF diagnosis will participate the study. To build a BSC model for PF, indicators, targets and objectives should be defined from four perspectives,
according to the mission, vision and strategies: (i) results; (ii) patient; (iii) internal process; (iv) learning and growing. BSC indicators will be determined through the following assessment
instruments: Identification of Functional Ankle Instability questionnaire (IdFAI), Sports Athlete Foot and Ankle Score (SAFAS), Foot Function Index (FFI); Hop test, Core test, assessment of the
intrinsic muscles, Jack test, Navicular drop test; visual analogue scale (VAS); Star Excursion Balance Test, Step Down; Range of motion (ROM) of foot and ankle, and Lunge test.
After the construction of the BSC for managing FP, strategies will be obtained. It would help to reduce the treatment time; to reduce the evasion, better targeting treatment and decrease in recurrence
of the disease.
The BSC construction as management tool for plantar fasciitis rehabilitation will permit greater efficiency and effectiveness in providing shorter, punctual and efficient treatments, reduce the
dropout rate of the treatment, in which involves operating gain and costs reduction.
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