Background: SESC - Social Service of Commerce is a private institution, nationwide. Its purpose is to promote a social welfare, improvement in quality of life and cultural development
of workers in the trade of goods, services and tourism. Physical activities, sports, and recreation are among the activities that help to make up the action field of the entity. At SESC Pompeia, an
operational unit located to the west of the city of São Paulo, approximately 5.000 people participate in different forms of physical exercise, including sports. Of these people, 52 are disabled and
are enrolled in swimming, physical conditioning, volleyball and other classes. As in other places destined for the practice of sports and physical activities, it is important that everyone can
practice together, once it is not feasible to have a specific class. Furthermore, this way inclusion may fulfill its role, since respectful coexistence, considering the differences, is essential in
every social situation, such as going to the bank, to the grocery store, or practicing sports. Thus, this case report aimed to present the experience of the implementation of a procedure to
effectively include disabled people in sports and physical activities in SESC Pompeia.
Case Presentation: The procedure consisted of the following steps: upon arriving to SESC Pompeia, at the customer assistance center, the person receives information about the service format. Then, one
writes a letter about the intended course and the disability characteristics, which is delivered to specialists in the sports department, who will contact the class teacher to verify the possibility
of attending on the desired class and arrange the best date for this person arrival. After this, a test class is scheduled to verify if the class meets the person’s need, and if there is the need of a
tutor to assist on the chosen practice, since we do not offer that service. The tutor may be a specialist or not. He may or may not participate in class, depending on the level of care that the
disabled person needs and, he is often relative. On the test class day the disabled person answers an anamnesis with the most relevant information about the disability and functional level. This is
filed in order to facilitate the access of any teacher who becomes responsible for this class. In addition to this procedure, in order to increase the quality of the service, SESC promotes discussion
and reflection about the theme among the teachers by organizing training programs and events, such as the International Seminar of Inclusion in Sports and Physical Activities, that took place from
August 26th to 28th, at SESC Pompeia. The aim of this seminar was to discuss inclusion in sports and physical activities classes that are not specific to disabled people, and to propose professional
tools that can make the work possible.
Conclusions: It is believed that through these strategies it was possible to plan the actions and the service became more qualified.